The London experience changed me as a leader more than any other single transition in my career. Not because the role was harder, but because I spent months thinking I understood the situation when the team knew something fundamental that I didn't. The moment they trusted me enough to tell me what they actually needed, I became a better leader for them. But that moment only came because I started asking different questions. What's the most surprising thing a team has told you once they trusted you enough to be honest?
The London experience changed me as a leader more than any other single transition in my career. Not because the role was harder, but because I spent months thinking I understood the situation when the team knew something fundamental that I didn't. The moment they trusted me enough to tell me what they actually needed, I became a better leader for them. But that moment only came because I started asking different questions. What's the most surprising thing a team has told you once they trusted you enough to be honest?